The Blog
Hard Conversations
Disagreeing kindly, staying honest and knowing when to pause.
Hard Conversations
Disagreeing at Work Without Making an Enemy
How to push back on an idea in a meeting so that the idea takes the hit and the person does not.
Hard Conversations
When to Step Away From a Conversation
Listening is not the same as taking abuse. How to pause or end a talk that has stopped being a talk.
Hard Conversations
The Quiet Power of I Could Be Wrong
Four words that cost nothing, lower everyone's guard and leave you stronger than you were.